I have set up the marketing for Facebook ads, but I am getting this error message.
There is 1 error with this activity:
A problem with Facebook prevented your activity from being published. Try to republish in a few minutes.
There was a connection problem to Facebook Marketing
Reload to try and generate the preview, or publish this campaign without a preview.
I have reloaded the page, and also pressed the republish activity button, but the same errors keep coming back up.
Can anyone help me fix this issue?
Me, too. Same problem. I see multiple threads about this problem but so far no fixes. Do we have to post our ads directly from Facebook Ads Manager and bypass Shopify?
I contacted the app support but all they'll tell me is that they are aware of the problem but are waiting for Facebook devs to get back to them. But according to multiple threads in the community forums, this is an ongoing and intermittent issue. Has anyone had luck using other Shopify apps for Facebook feeds, since the Shopify Facebook channel is apparently only working some of the time?
I don't know if someone still needs this, but what I did was set up the ads on facebook. First I did it on shopify and I got an error, so I went to facebook ads manager and there I saw that the ad campaign was deactivated, so I activated the campaign and then created a new ad inside that campaign. There's an option there to use shopify products to make the ad, so it's sort of automatic.