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Re: I just signed up, haven't touched anything, and suddenly "Termination of your Shopify Accou

I just signed up, haven't touched anything, and suddenly "Termination of your Shopify Account"

JPbusiness0
Visitor
2 0 1

I signed up a few days ago for the trial and I haven't done anything to it yet because I'm working with an agency that will handle design and adding my custom made original products. I've reviewed the use policy and all and nothing seems wrong to me. Could this be a mistake? I haven't adjusted the account or uploaded anything at all.

"We have reviewed your account and determined that it is in violation of Shopify's 
Acceptable Use Policy (AUP). As a result, we are no longer able to host your store on the Shopify platform and your account has been closed."

Replies 2 (2)

Moeed
Shopify Partner
6304 1712 2059

Hey @JPbusiness0 

 

In this case I suggest you to reach out to Shopify Support as they can help you out in knowing the exact reason of the termination and can also guide you for further process. You can reach out to the support by Clicking Here 

 

Best Regards,

Moeed

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JPbusiness0
Visitor
2 0 1

I did this and talked with Jazzy in chat. I then also submitted the dispute details and my ID twice but I keep getting an application error page.