I'm trying to add external hosting for my emails

I'm trying to add external hosting for my emails

Shopify Partner
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I bought a domain via Shopify and now I'm trying to add external email hosting.

My host said it was possible using the following DNS settings;

mail.vertifarm.com. 1800 CNAME vertifarm.com

smtp.vertifarm.com. 1800 CNAME vertifarm.com

imap.vertifarm.com. 1800 CNAME vertifarm.com

vertifarm.com. 3600 MX Priority: 10 Destination: mx1.rdsa-mail.com

vertifarm.com. 3600 MX Priority: 20 Destination: mx2.rdsa-mail.com

vertifarm.com. 3600 MX Priority: 30 Destination: mx3.rdsa-mail.com


I have added the DNS settings in my Shopify as below but I can't receive emails, I'm not sure what I'm doing wrong.

Screenshot from 2024-06-30 21-43-35.png

When I send a test email Gmail gives me the below error.

Screenshot from 2024-06-30 10-07-52.png

Kind regards

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