I'm using Globo Product Option, and it's creating variants and causing problems with Google Merchant

I'm using Globo Product Option, and it's creating variants and causing problems with Google Merchant

StogieSuite
Visitor
3 0 2

I'm using Globo Product Option to create addon options for certain products.. The problem is, it's creating entire new variants/products to create the addons. When I'm merging my google merchant account, it's trying to add those variants as products and it's giving me tons of errors. Is there a way around this? can I delete the products from Google Merchant?

Replies 4 (4)

rajimulislamjoy
Shopify Partner
421 41 74

Yes, you can delete the unwanted variants/products from Google Merchant Center. Simply log in to your Google Merchant Center account, navigate to the Products section, find the variants/products you want to remove, and select them. Then, click on the Delete option to remove them from your product listings. This should help resolve the errors you're encountering.

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StogieSuite
Visitor
3 0 2

Thank you, but I cannot see the delete option for the products

rajimulislamjoy
Shopify Partner
421 41 74

If you're unable to see the delete option for the products in your Google Merchant Center account, you might want to check if you have the necessary permissions to delete products. Sometimes, certain users might not have the authority to perform deletion actions. If you're the account owner or have administrative privileges, you should be able to see the delete option. If not, you might need to contact Google Merchant Center support for assistance.

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EmmanuelFlossie
Shopify Partner
3825 293 870

Submitting variants, is actually a good thing as it will most likely increase performance.

 

I recommend that you simply resolve the diagnostic issues you see. If you share more details such as screenshots about the issues, I'm happy to point you in the right direction.

 

Alternatively, if you are using a data feed app such as: https://apps.shopify.com/multiple-google-shopping-feeds

You can exclude all variants automatically.

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