I need assistance with identity fraud

[Aport090]

Please help direct me to the correct place assuming this is not the right board- i have never Shopify before prior to the current account 

Shopify has no phone number and no direct chat support with an account - but earlier this year my SSN was compromised along with some info like my email etc - someone has attempted to create a shop with my email and presumably my ssn , and I cannot access it because even after resetting the password to block them out since they setup a store , I couldn’t access the store due to MFA they setup 

so now I have created this account in the hopes that I can speak to a real person 

if someone can help me with this or point to the correct person please