I need help going further back in store activity.

LGP
Tourist
4 0 2

I tried the storeurl.com/admin/activity URL, but it only goes back 250 items. I need to go back further. Is there a way to get more store activity details past the 250?



Thank you.

Replies 3 (3)
PRECIOUSS
Shopify Partner
45 4 1

@LGP 

Depending on the device you're using, you can do different things in your admin. If you log in to your Shopify admin from a browser, then you can manage all aspects of your store. If you log in to the Shopify app from your phone, then you can view your store's recent activity, update your store's catalog, and manage your orders.

 

All recent store activity is displayed in the right sidebar. This includes access granted to apps, staff changes, product publishing, and more. Click View all recent activity to see a larger list of actions taken on your store.

Let me know if this is what you need.

SHOPIFY partner
LGP
Tourist
4 0 2

thank you @PRECIOUSS, but I tried both web browser and app. It doesn't go back far enough. It only lists 250 items. I need it to go back farther. A company I worked with ages ago and stopped working with in March randomly logged onto my shop in June. I had forgotten to revoke their collaborator access. They had NO reason whatsoever to log on to my shop. I had a knee-jerk reaction and deleted their access. Now I can't access their history and the "activity log" only goes back to July. I'm trying to figure out what they did in my shop, but the log doesn't go back far enough. I did contact Shopify support, and they couldn't figure it out. I was hoping for a miracle.

PRECIOUSS
Shopify Partner
45 4 1

@LGP 

Okay i understand better now but in my own little understanding I think cause you already removed their access from your store, you won't be able to see their activities but let me cont@ct some people and get back to you.

SHOPIFY partner