I need help please

[Celeste1]

Is this email address legit from shopify? Shopify info.shopifymailerteam
customers@gmail.com

Also will shopify send you an email to advise you "you've received an order from .......fufill order now? Cause I have received this email with that from the above email address?

Please help anyone if possible?

[goldi07]

Hello @Celeste1 

No, that email address (info.shopifymailerteamcustomers@gmail.com) is not a legitimate Shopify email. Shopify never uses Gmail addresses for official communications. Their emails always come from @shopify.com or subdomains like @shopifymail.com.

How to Verify Legit Shopify Emails
1 Check the sender domain – Shopify’s emails come from:

.@shopify.com
.@shopifymail.com
. @shopifyemail.com
2 Look at the email content – Shopify does send order notification emails, but they will always be from a Shopify-owned domain, not a personal Gmail account.

3 Log in to your Shopify Admin – If you receive an order notification, log into your Shopify dashboard directly (do not click email links) and check for new orders.

What to Do If You Suspect a Phishing Email
. Do not click any links or download attachments
. Mark the email as spam/phishing
. Report it to Shopify by forwarding it to phishing@shopify.com
If you’re unsure, you can also check Settings > Notifications in Shopify to verify how your order notifications are set up.

Thank you 😊

[Celeste1]

I have been severely hacked and scammed then. I'm going to delete my shopify store.  Nothing is ever safe anymore in this world.