I set the wrong date of birth on my account and cant accept payment

1 0 0

Please help me switch my date of birth to the correct one

Replies 2 (2)

Shopify Partner
7011 1326 1352

You must contact Shopify support to correct it,

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Shopify Staff
1070 96 191

Hi, @SillyShirts 


Thanks for posting to the Shopify Forums.


It sounds like you are attempting to verify your information for Shopify Payments, and have input an incorrect birth date. If this is the case, you will need to reach out to our live Support Team via the Help Center who can escalate the situation to our Shopify Payments team for rectification. 


Best of luck!

Skye | Social Care @ Shopify
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