I’ve created two stores by mistake

david306
New Member
2 0 1

I’ve already chose a plan to start with and they will start charging me on the 18 of January. I don’t want them charging me for two how do I delete the one I’m not working on. Please advise don’t want to have the wrong one deleted as well. 

Replies 4 (4)
Hyde
Shopify Staff
1065 114 192

Hi @david306,

Hyde here from Shopify.

When you open an account with Shopify you're given a 14-day free trial, during which you must pick a paid subscription if you feel like you want to run your own business.

If you have only picked a paid plan for one store, and have not chosen a plan for your second store, then the trial on that second store will simply elapse and the store will close.

If you have also picked a plan for the second store, you can simply log into that account, go to Settings > Plan and Permissions, and scroll down to "Sell or Close Store".

I hope this helps!

All the best, Hyde.

Hyde | Social Care @ Shopify 
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david306
New Member
2 0 1

Thanks

Samani
New Member
1 0 0

Under my login,  I see two stores and I signed up monthly subscription for one store.  I like to delete the other one.  How can I do it.  I don't want shopify to charge the other store also using my default credit card, I provided for the first store.  How to avoid it?

Hyde
Shopify Staff
1065 114 192

Ok, so could you please try signing into the store that you want to close. When you sign in, please go to Settings > Plan and Cancel Subscription.

You will receive an email to confirm that your store's closed. You can still re-open your store or view your past bills, and your store's information is guaranteed for 2 years.

I hope this helps! Let me know if you have any other issues or questions.

Hyde | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog