I want to activate my inactive store

[Amazller]

My Shopify store is deactivated by Shopify about 18-20 hours ago and i didn't get any updates or emails regarding why they deactivated my perfectly working store. I tried to contact Shopify team but unfortunately i didn't find any business email or anything to contact them, So kindly help me out in this I'm facing a tough time because of this issue because I've been working so hard on that store and when it's done and I'm going to add some products on my store it's suddenly deactivated by Shopify. 

Kindly resolve this issue as soon as possible and Activate my store as it was.

Thank you.

[rajimulislamjoy · Accepted solution]

I'm sorry to hear about the trouble with your store. For urgent matters like this, it's best to contact Shopify Support directly through their Help Center or live chat. They'll provide you with the assistance you need to understand why your store was deactivated and help you reactivate it swiftly

[cbm]

We are facing the same problem and it's been more than almost 2 weeks, but we didn't get any response.

[Momok]

It’s crazy ! I’m so disappointed I been using Shopify for 8 years now but right now they are ruining my business ! I’m losing thousands every single day because the « review team » did not review my store and it’s been 8 days already ! The most frustrating thing is my store doesn’t do a single illegal thing ! It’s in the religious niche. They just close it for litterally no reason 

[Momok]

You guys never reached out to me before turning my store inactive. Same thing for me. I paid the shopify plan and 2 hours later my store is inactive. It’s been 8 days and they can’t reach out to me. As a customer we have the right to know the reasons why you guys closed our stores. But I have no info. They keep telling me that the review team will reach out to me. But 8 DAYS FOR A REVIEW ? That’s crazy ! I can confidently and sincerely say that there is no illegal activity in my store, and now I cant even access my admin to ship the pending orders. This is a mess and a bad look on shopify! Now our customers think that we are scammers which is understandable because they come back to the website to check the shipping status but they find that the website is closed. I need an answer quickly because im ready to move on now