I want to know why my products are not listed in the SHOP Channel.

[jtemzusa]

I'm using the Import app to add products to my store, and I'm also including them in the SHOP channel.
However, some products of the same type are listed in the SHOP channel, while others are not.
I don't know what is causing this distinction.
I want to know how to make sure that when I add a product to my store and include it in the SHOP channel, it is listed.
Thanks in advance.

[Erin]

Hi, @jtemzusa. Thank you for that context!

There are a few different reasons why a product may not appear in Shop. For example, if the product violates the Shopify Acceptable Use Policy or if the product isn't supported by Shopify Payments for the country where your business operates, it can't be sold on Shop. I won't be able to say for certain why some of your products are not listed as we can't see your account details here over the Shopify Community. That being said, you can find more information on your product listings by viewing the Listing status column of your Shop Catalog page. On that page you can review whether a product is listed in the Shop app and if not, you can click the listing status to find out why the product isn't listed, and how to resolve the issue.

If you still have questions please reach out to our support team here so we can review this with you in more detail. This guide on managing products on Shop can help in the meantime as well.