I Want To Unlink My Domain From A Store pukema-co-uk.myshopify.com

pukema
Visitor
2 0 0

Hello

I also have the same issue with my domain pukema.co.uk  I have no access to the Shopify store linked to it. pukema-co-uk.myshopify.com is currently unavailable.

What do I do to unlink it, please?

Reply 1 (1)

Iris
Shopify Staff
816 67 99

Hi @pukema ,

 

Thanks for reaching out! I’d love to help.

 

To make sure I can provide you with the best advice possible can you confirm if the pukema.co.uk domain is linked to your pukema-co-uk.myshopify.com store that you currently don’t have access to? 

 

If yes, you will have to get in touch with our Advisors team which can authenticate you as the account owner for the pukema-co-uk.myshopify.com store and the domain holder for pukema.co.uk.

 

Then it will be possible to remove pukema.co.uk domain so you can add it to a new store if you’d like. You can access our Contact page on this link. 

 

Let me know if that helps.

Iris | Social Care @ Shopify 
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