If you're on Shopify Plus, check out Shopify Flow, that should do the trick.
If you're not on Plus, check out Order Automator. This isn't a standard feature yet but can be built in as a free customization (I'm the lead developer of the app and can hook that up for you :D).
If you don't want to use an app, you could create an SOP for your staff members for the actions they should take when refunding an order (example: 1) click on return item, 2) .... 3) after the refund email me with a link to the order, etc).
Creator of
Order Automator (auto tag orders / customers + auto fulfillment + more automations). Creator of
Shopify Analyzer (1st performance analysis tool for Shopify, free for the community). Founder of
Speed Boostr (Shopify optimization experts + app developers). More apps from our team:
Tip Jar (add a tip button),
File Optimizer (optimize CSS, JS, Liquid).
