Image not loading on phone, help please.

[3mo3]

My logo image only shows on laptop but when accessed from my phone it doesn't work. 

[DaisyVo]

HI @3mo3 

Please share your store link so I can check it further

Best,

Daisy

[3mo3]

https://trebles.shop/

[3mo3]

Hello any updates on why the image loads on laptop but not phone ? 

[DaisyVo]

HI @3mo3 

Upon checking, it seems there is no logo currently displayed, only placeholder text in place of the logo on both mobile and desktop versions.

Typically, when adding a logo, there are two separate image files:

• One for desktop display.
• One for mobile display.

If the logo isn’t showing on mobile, it’s likely due to a code conflict that’s causing it to be hidden.

Please upload the appropriate logo images for both desktop and mobile views, and I’ll recheck and troubleshoot the issue for you. Let me know once it’s done!

Best ,

Daisy