Image with Text section not reflecting on site

Jess67
Visitor
3 0 0

Hi All, 

Hoping I can seek some help, I have reached out to the support team with no luck yet so hoping some one else has possibly overcome the same problem.

I have updated my Theme with a new "image with text", I click save but only the "text" would reflect on my page, I then removed the whole section and re added it and now it won't show on my site at all, when I go to my theme before I click "customise" it reflects the same as the site (no image with text section), if I click customise theme, all of my changes are there, 

I hope this makes sense, any help would be appreciated 🙂

Screenshot 2024-03-05 at 7.23.44 PM.png

Replies 5 (5)

JasmeetVT14313
Shopify Partner
201 47 54

Hi @Jess67 

Can you please share store url as well as screenshots of the section via "Customisor". 

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Jess67
Visitor
3 0 0

Hi Jasmeet, 

Please see below, hopefully this is what you are after 🙂 
https://essentialpleasure.co.nz/
Thank you!

 

Screenshot 2024-03-05 at 7.24.28 PM.png

 

Screenshot 2024-03-06 at 7.02.52 AM.png

 

JasmeetVT14313
Shopify Partner
201 47 54

@Jess67 
Can you hover over the "Image with Text" part and see for eye icon. If it is crossed out, please click on it and then click "Save" and Preview. 

JasmeetVT14313_1-1709703171177.png

 

Let me know if it helps or not

Best Regards
Jasmeet Kaur

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- VTN Power Wishlist ultimate solution for effortless wishlist management. Free plan available
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Jess67
Visitor
3 0 0

Hi Jasmeet, 

Unfortunately it isn't crossed out, I did cross it, save and then un crossed it to see if it would refresh in any way but had no luck 😞 

 

Jess

JasmeetVT14313
Shopify Partner
201 47 54

@Jess67 
Oh, I see. Could you please inform me if any changes have been made to your code or if any customizations have been implemented? It is challenging to pinpoint the issue without reviewing the code. If you'd like to have more assistance, don't hesitate to send me a PM.

- Helpful? Please hit Like and mark it as a solution
- VTN Power Wishlist ultimate solution for effortless wishlist management. Free plan available
- Feel free to contact me at jasmeet.kaur@vtnetzwelt.com