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Images are not processing, and I am unable to delete products

Images are not processing, and I am unable to delete products

OPWorkshop
New Member
7 0 0

Anyone else currently having this issue? I'm trying to create a new product and images are failing to process. I am also unable to delete old products.

 

Thanks!

Replies 4 (4)

AsianFoodGrocer
Excursionist
15 0 3

Yes we are having the same problem 

AsianFoodGrocer_0-1712253581645.png

 

Heather141310
Visitor
1 0 2

Yes I am having the same problem. I keep getting an error message when I dry to remove images. 

Ken_Krempetz
Tourist
7 0 2

I've spoken to like 10 different shopify CSR people.  Nobody can delete my photos from some of my products.  Seems random.  Tried deleting on the product page, on the content > files page, re-loading the product thru import excel....NOTHING.  It's like the product image is stuck on there forever.  I have had to re-make new product pages, because I can't get the image off the original product page.


Not applicable

Yes, I'm trying to delete images, I can only delete one or 2 at a time. Problem is that I need to delete about 600 images for all the variations from Printify products so there's not 60 images per listing, I only want 4-6. If I try to do 10 at a time I just get the spinning wheel forever. This sucks, I don't have time to waste on this. Should just delete with a click.