Images on my store are not loading properly or not loading at all.

Sandra_prism
Visitor
2 0 0

Hi, I have a store that was working properly but after sometime the images stopped loading or loading very slowly on every page. I tried css and js solutions, but they are not working either. Any help would be appreciated.

Link to my store:
prismcosmetic.com

Screenshot from 2023-02-28 23-59-33.png


Thanks in advance.

Replies 4 (4)

Artzen_tech
Shopify Partner
536 107 107

 

Hello @Sandra_prism
Its Artzen Technologies! We will be happy to help you today.

I have seen your store and also had a look on the issue you mentioned. And for this I can definitely provide you a solution which might help you.
In the below screenshot which I have attached you can see in the srcset you are inserting the svg image which is not the correct format to insert the images. For this you have to insert images in jpg and png format(majorly Png image). Try this solution, it will help you.
And it will be good if you can share the backend code of the same as it will give more clarity regarding the issue and help me in giving more accurate solution.  

 

Artzen_tech_0-1677651502066.png


Let me know if need further assistance
Regards,
Artzen Technologies

 

If helpful, please Like and Accept this Solution to help others
Artzen Technologies | A Shopify Development Agency
WhatsApp - 9877983930

Book FREE CONSULTATION who want to migrate to Shopify or want to start an eCommerce business with Shopify
Sandra_prism
Visitor
2 0 0

I will try to insert PNG instead of SVG and let you know. If I encounter the same error again, I'll share the backend code.

Artzen_tech
Shopify Partner
536 107 107

Hello @Sandra_prism
Its Artzen Technologies! We will be happy to help you today.

Sure, implement this if it does not work then provide us the code.

Let me know if need further assistance
Regards,
Artzen Technologies

If helpful, please Like and Accept this Solution to help others
Artzen Technologies | A Shopify Development Agency
WhatsApp - 9877983930

Book FREE CONSULTATION who want to migrate to Shopify or want to start an eCommerce business with Shopify
DIY-INVASION
Tourist
7 1 1

Hi I'm also having issues with my photos not loading on my website anymore.

 

www.diyinvasion.com