images won't load as say they are too big.

Solved
STalbot
Tourist
6 0 0

My colleague - working on a Mac is unable to load images onto a blog.  She tried to upload one over 20MB and got the error message.  So she tried to load a smaller image (5MB) and is still getting the can't upload as it has to be under 20MB message. She has tried clearing the cache but still no joy.  Any ideas please? 

Accepted Solution (1)

Accepted Solutions
Zworthkey
Shopify Partner
2571 309 641

This is an accepted solution.

@STalbot 
Contact to the Shopify Support team they will help you.
https://help.shopify.com/en/questions#/contact/chat

Thank you.

If helpful, please Like and Accept Solution.
if you Want to modify or Customize your theme ,
Hire us | Whatsapp. and we also help you to guide how to reach to your potential customers to increase brand presence, engagements and sales for your business or Want to know more. Read our Shopify Blogs.Email us: sales@zworthkey.com

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Reply 1 (1)
Zworthkey
Shopify Partner
2571 309 641

This is an accepted solution.

@STalbot 
Contact to the Shopify Support team they will help you.
https://help.shopify.com/en/questions#/contact/chat

Thank you.

If helpful, please Like and Accept Solution.
if you Want to modify or Customize your theme ,
Hire us | Whatsapp. and we also help you to guide how to reach to your potential customers to increase brand presence, engagements and sales for your business or Want to know more. Read our Shopify Blogs.Email us: sales@zworthkey.com

PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

View solution in original post