Solved

images won't load as say they are too big.

STalbot
Tourist
6 0 0

My colleague - working on a Mac is unable to load images onto a blog.  She tried to upload one over 20MB and got the error message.  So she tried to load a smaller image (5MB) and is still getting the can't upload as it has to be under 20MB message. She has tried clearing the cache but still no joy.  Any ideas please? 

Accepted Solution (1)

Zworthkey
Shopify Partner
5581 642 1564

This is an accepted solution.

@STalbot 
Contact to the Shopify Support team they will help you.
https://help.shopify.com/en/questions#/contact/chat

Thank you.

View solution in original post

Reply 1 (1)

Zworthkey
Shopify Partner
5581 642 1564

This is an accepted solution.

@STalbot 
Contact to the Shopify Support team they will help you.
https://help.shopify.com/en/questions#/contact/chat

Thank you.