In Shopify online store has not showing navigation option .

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In Shopify online store has not showing navigation option .

Faizaa
Tourist
4 0 2
  • Screenshot_20230907-010413.jpg

     There were only two options are showing the main navigation is not showing please help me. 

Accepted Solutions (3)

Skye
Shopify Staff
1146 99 210

This is an accepted solution.

Hi, @Faizaa 

Greetings, and thanks for posting.

That is definitely strange to be missing the additional Online Store options. I recommend going through some local troubleshooting steps to rule out any issues. 

First, make sure to update the Shopify app as well as your device's OS. Next, clear the app's cache. If you are using an iPhone you will: 

  1. Navigate to the native 'Settings' application on your iOS device.

  2. Navigate to the Shopify app within the `Settings`.

  3. Toggle 'Remove all sessions on next launch' to 'ON'

If these steps don't resolve the issue kindly contact our Live Support Team via the Help Center to allow us to document the issue and have our team investigate. 

Skye | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

NadiaAnthony
Shopify Partner
76 11 17

This is an accepted solution.

Hmm... By default you should be able to select the main navigation by going to Online Store > Customize > Click "Header" bar > Select Main Menu. You may want to install a new instance of the Spotlight theme from the Theme Store and try from there. I have just did that to a test and it appears to work. See here: https://colorad.myshopify.com/

I help brands bridge the gap between complicated code and clear communication.

View solution in original post

NadiaAnthony
Shopify Partner
76 11 17

This is an accepted solution.

Right now there are example products and pages. You don't need pages to add the main menu to the top. Again, here are the directions:

 

Online Store > Customize > Click "Header" bar > Select Main Menu

I help brands bridge the gap between complicated code and clear communication.

View solution in original post

Replies 8 (8)

NadiaAnthony
Shopify Partner
76 11 17

Please share the URL, password and theme name.

I help brands bridge the gap between complicated code and clear communication.
Faizaa
Tourist
4 0 2

Theme name: Spotlight. glam-life9.myshopify.com . I remove the password

NadiaAnthony
Shopify Partner
76 11 17

This is an accepted solution.

Hmm... By default you should be able to select the main navigation by going to Online Store > Customize > Click "Header" bar > Select Main Menu. You may want to install a new instance of the Spotlight theme from the Theme Store and try from there. I have just did that to a test and it appears to work. See here: https://colorad.myshopify.com/

I help brands bridge the gap between complicated code and clear communication.
Faizaa
Tourist
4 0 2

Can you check it. Is anyone thing to do with it or its fine. But there is no navigation option how can i make products pages on my store

 

NadiaAnthony
Shopify Partner
76 11 17

This is an accepted solution.

Right now there are example products and pages. You don't need pages to add the main menu to the top. Again, here are the directions:

 

Online Store > Customize > Click "Header" bar > Select Main Menu

I help brands bridge the gap between complicated code and clear communication.

Skye
Shopify Staff
1146 99 210

This is an accepted solution.

Hi, @Faizaa 

Greetings, and thanks for posting.

That is definitely strange to be missing the additional Online Store options. I recommend going through some local troubleshooting steps to rule out any issues. 

First, make sure to update the Shopify app as well as your device's OS. Next, clear the app's cache. If you are using an iPhone you will: 

  1. Navigate to the native 'Settings' application on your iOS device.

  2. Navigate to the Shopify app within the `Settings`.

  3. Toggle 'Remove all sessions on next launch' to 'ON'

If these steps don't resolve the issue kindly contact our Live Support Team via the Help Center to allow us to document the issue and have our team investigate. 

Skye | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Faizaa
Tourist
4 0 2

Screenshot_20230907-024716.jpg

 I apply your instructions but its not working, please help me

ladenata
Visitor
1 0 0

Capture.PNG

 I have the same problem. There's no navigation option.