Thanks for reaching out in our Community forum. I completely understand how important it is to increase your store speed and I'm here to help!
To gather some more context, may I ask which theme you are using, as well as your store URL? Typically, there are 4 culprits if your customers are experiencing slow loading times:
I recommend checking out this Shopify document in regards to Improving your online store speed, as it contains many great suggestions. If you are using a free Shopify theme, our team may be able to help with basic performance improvements. You can learn more about the support available, in our Support for themes document. You may also consider hiring a Shopify Expert. I recommend checking out an Expert that specializes in theme customizations, such as the Experts listed here.
In the meantime, how is your business doing? If there's anything else I can help with, please let me know!
Just checking in with you to ensure that you receive all the help you need. Please let me know if you have any questions, I'm happy to help.