Infinite Options selections not visible in orders through Shop App

Infinite Options selections not visible in orders through Shop App

mimi_morgs
Visitor
1 0 0

I am having issues with orders placed through the Shop app. 

 

I manage a clothing brand. We use Shopify variants for Size, and Infinite Options for Colour. Whenever someone checks out using the Shop app I can't see what colour they have chosen. It's not an option to switch to using Shopify variants for colour as the colour selections are determined by Collections (different collections for different kinds of fabric for example).  

 

Thanks in advance for any help. 

 

 

Reply 1 (1)

Easify-Jolie
Shopify Partner
306 11 27

Hi @mimi_morgs 

I see that you're unable to see the color selection when customers check out using the Shop app. I recommend using Easify Product Options—it's easy to use and will display the color choice clearly in the order details. Here’s how it works:

  • This is the order

EasifyJolie_0-1738657193900.png

  • This is the product page

EasifyJolie_1-1738657289678.png

This app is very easy to use, if you're interested, feel free to reach out to the Easify team for more details! 🤗

Easify Product Options: Any product options app can help you create custom options, but Easify turns those options into sales and conversions!
Easify Inventory Sync: Automate inventory syncing for Bundles, Duplicates, and Raw Materials. Say goodbye to manual tracking headaches.
Easify Product Attachments: Enrich your store with downloadable content. Easily add PDFs and other files to product or any page.
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