All things Shopify and commerce
Does anyone know how I can ship gifted items through Shopify without it affecting my sales reports? Right now if you make an order and give it a 100% discount it will still be counted in all of your reporting (conversion, number of sales etc).
Hi @ek2157, you are not the only one facing these reporting issues. You might want to have a look at Polar Analytics, an all-in-one marketing platform providing you all performances from all data sources AND enabling you to include/exclude canceled and $0,00 orders (screenshot).
Hi there, This is a common issue faced by Shopify merchants when it comes to managing influencers gifting and I don't believe there is an existing solution in Shopify analytics.
That's why we have dedicated settings on Polar Analytics that enable brands to exclude this $0 orders so that they won't affect your AOV, your conversion rates or any kind of your KPIs. You can download and try the app for free here: https://apps.shopify.com/polar-analytics
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