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Hello,
I recently hire SEO agency for a month and decided to stop the service due to my budget. On the day I stopped the service that's when I started seeing INP issue longer than 200ms mobile on my google console. I contacted shopify and they said the agency had added Java code when we started working with them. and it looks like the code was removed on the date i stopped the service. I then went to PageSpeed Insights to dive deep on this issue and I am currently feeling helpless trying to fix this issue. As the days go by the score keeps on dropping with more red flags. Please help!
Hi @kate333 👋
I contacted shopify and they said the agency had added Java code when we started working with them. and it looks like the code was removed on the date i stopped the service
Did the really fix things, or did they use a fraudulent trick to makes reporting tools spit out fake numbers.
Did you only ever read their reports, did you personally only ever use one tool like pagespeed and not something more in depth.
https://performance.shopify.com/blogs/blog/don-t-get-scammed-by-fake-performance-experts-and-apps
Depending on where the code was removed I could potentially restore it and validate if what they were doing was legitmate; though not if it was a script injected by the scripttags api. But restoring it would be for validation only you wouldn't be able to continue using code without license.
You could also look through archive.org to see if there's an archive of the site with the code to validate you didn't get scammed.
If you have an actual budget and need actual performance customizations really done to stop losing revenue then contact me by my email for services, or if you have access private message by clicking here (sloooower).
Contact info in forum signature.
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I first noticed from google console and than I ran the report on page speed insights. So the issue is real.
Read my post carefully.
It's not the current issue or current scores, did the previous "service" make the OLD scores look better with tricks so now it only seems like there's an issue because there was an issue the whole time because the numbers your basing things on were fake.
Contact paull.newton+shopifyforum@gmail.com for the solutions you need
Save time & money ,Ask Questions The Smart Way
Problem Solved? ✔Accept and Like solutions to help future merchants
Answers powered by coffee Thank Paul with a ☕ Coffee for more answers or donate to eff.org
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