All things Shopify and commerce
Hello,
I recently tried to set up instagram sales channel for my site. I followed all of the steps. Facebook shows my correct business page, but instagram is linking to my personal page instead of my business page. Can anyone please tell me how to fix this problem?
Thank You!
Hello
I'm Jason a Guru here at Shopify.
To link your Instagram account to your Facebook Page, you first need to be an admin of that page on facebook:
Go to your profile and tap in the top right.
Scroll down and tap Linked Accounts, then select Facebook.
If you haven't already, enter your Facebook login information.
By default, your Instagram account will link to your personal Facebook Timeline. To link to a Page instead, tap Facebook again and choose a Page that you manage below Share to.
I would then go to your Shopify admin and to the Facebook sales channel, you should then be able to choose your business page via your personal page, within the Facebook sales channel.
If this isn't working I would recommend trying a different browser or clearing your cache and cookies to be sure that cached information isn't causing any issues.
Looking forward to your response! Have a great day.
Fiachra B | Shopify
Jason
User | RANK |
---|---|
67 | |
46 | |
34 | |
32 | |
27 |
Learn these 5 things I had to learn the hard way with starting and running my own business
By Kitana Jan 27, 2023Would you love to unleash the unbridled power of the Google Shopping Channel into your sho...
By Gabe Jan 6, 2023How can you turn a hobby into a career? That’s what Emmanuel did while working as a wa...
By Skye Dec 30, 2022