Interface for creating shipping labels has changed???

Rodolfo_Arpia
Excursionist
35 0 12

Hi everyone,

I've noticed that in the last few days, the interface for creating shipping labels has changed.
DETAILS: The new layout is causing issues with the rate calculations, making it difficult to use effectively. I preferred the previous interface where rates were clearly calculated and displayed.

Can anyone provide advice or a solution to revert to the previous layout or fix this issue? I've attached a screen capture of the current interface for reference.

Thank you in advance for your help!

Screen Shot 2024-05-20 at 11.12.12 AM.png

Replies 4 (4)

PageFly-Theodor
Shopify Partner
652 81 95

Hi @Rodolfo_Arpia ,
This is Theodore from PageFly - Shopify Page Builder App.

 

Shopify's shipping label interface has changed, and reverting isn't possible. Here's how to cope:

  • Report issue to Shopify Support: Highlight unclear rate calculations.
  • Explore workarounds in the new interface:
    • Use "More rates" for additional options.
    • Hover over rates to see details (if available).
  • Consider alternative shipping apps: These might offer clearer interfaces.

 


Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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WhitneyEnglish
Shopify Partner
1 0 2

I HATE the new menu. Not functional at all

donnamac
Trailblazer
262 5 213

@Rodolf 

Unfortunately you need to go to the help chat and ask to talk to a Support Advisor.  Don't even begin to tell them your issue...just ask for a Support Advisor. Then have some concrete business problems that you can state that will explain to them the consequences of their changes.  i.e.  causing errors!!  Thx 

yuvakala
Visitor
2 0 0

I absolutely hate the new layout. So many extra buttons and isn't efficient at all.