internal links not clickable in dawn theme

jennymoo84
New Member
7 0 0

Hello is anyone able to help with internal links. I have highlighted text to link to pages but they are not clickable. The external links seem to be working but whether I try manually adding or copy and pasting an internal link, it is not clickable.

 

Thanks 

Replies 11 (11)

StephensWorld
Shopify Expert
1379 168 344

This doesn't make a whole lot of sense. Please try linking to your site, and sharing a screenshot of where on the site the link is (that's not working), so that it can be troubleshooted. 

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https://stephens.world
support@stephensworld.ca

jennymoo84
New Member
7 0 0
Where it says please contact us here for example and refund policy here , the links do not work
StephensWorld
Shopify Expert
1379 168 344

Again, without links to your site and screenshots of where this is happening, there's not much I can do to help. 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

jennymoo84
New Member
7 0 0
For example when it says please contact us here. I have highlighted the text and added the link to the contact page (see other photo ) it saves but it is not clickable and does not work
StephensWorld
Shopify Expert
1379 168 344

You have not included any images or links with your replies, so I don't know what you're referring to.

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

jennymoo84
New Member
7 0 0
The message contains non-text HTML content
jennymoo84
New Member
7 0 0

IMG_8870.jpeg

jennymoo84
New Member
7 0 0

IMG_8869.jpeg

StephensWorld
Shopify Expert
1379 168 344

Remove the 'magicalminikids.com" from the link URL, so that it reads as just "/policies/refund-policy" then save changes.

 

You don't need anything before the first slash, for internal links. 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

jennymoo84
New Member
7 0 0
Unfortunately that’s not working either
ES1
Shopify Expert
57 6 11

Hi,

 

Please share your store url.

 

Thanks