Is anyone experiencing an error when logging into your store admin today?

tlynn22
Visitor
2 0 8

I am getting an error that says:  "

There was a problem loading this website

Try refreshing the page.

If the site still doesn't load, please try again in a few minutes.

I have been refreshing and clearing cache, closing browser and retrying for 30 minutes.

I logged into another Shopify account (my client) and the same thing is happening.

Thank you,

Replies 14 (14)

Microslax
Excursionist
23 0 8

@tlynn22 same happening to me... 

Shelfexpression
Tourist
4 0 4

Same for me, as well.  Also, from the purchaser's perspective, once they click 'Add to cart' on any of my product pages, it returns an error saying the cart isn't available.  Just chatted with a potential client tryin to check out a $500 order.  

CLondon
Excursionist
18 1 2

Experiencing the same issue.   

KARich
Shopify Partner
6 0 0

Found an old post (2018) with similar issue.  was resolved by clearing browser data (cache, cookies, etc.).  I tried it and it worked for me on Chrome.

joshdane
Shopify Partner
33 0 22

Wow. Clearing cache and cookies worked for me too. Back into the admin. 

On a Mac, you can do that by holding down Shift-Cmd-R


Nick_Marketing
Shopify Partner
1487 336 465

It was a temporary issue, now it's all back to normal on my end.

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
- For consulting work availability, please send me a Private Message or submit a ✍️Contact Form.
- For FREE Shopify Tutorials, Subscribe to my YouTube channel (▶️ Ecommerce TV).

joshdane
Shopify Partner
33 0 22

Down for me as well. Tried a few different accounts. 

Screen Shot 2021-09-09 at 10.27.39 AM.png

Jeeper
Visitor
1 0 0

I'm experiencing the same issue. Can't login to any accounts.

fairydustdecals
Tourist
7 0 0

same thing with my store

cheers, Suzanne
simpleisbest
Visitor
1 0 0

I get the exact same error.

shopify status checker doesnt show any issues.

joshdane
Shopify Partner
33 0 22

Shopify Status now shows the issue. 

https://www.shopifystatus.com/

Screen Shot 2021-09-09 at 10.33.51 AM.png

KARich
Shopify Partner
6 0 0

Experiencing the same here!

 

markify
Shopify Partner
4 0 2

Same for me.

tlynn22
Visitor
2 0 8

I think it has been fixed. There was a problem and tech fixed it.