All things Shopify and commerce
I can't open the Shopify support page, every time I try it keeps showing an error. Is anyone experiencing the same problem?
The chat window keep saying there is an error and to reload - but it does nothing. I cannot print shipping labels now and time is running out for today's orders.
Hello, @Dzida123!
Thank you for sharing your question with our network. Earlier today we experienced a small outage impacting shopify.com that was deemed to be due to cloudfare issues. The issue was resolved soon after and should also be cleared up on your end!
Furthermore, around the same time there was an issue impacting shipping label purchasing that was also resolved soon thereafter, @MaverickChoco.
If either of you are still experiencing issues, make sure to rule out local errors by:
That should do the trick. Please keep me posted if anything else comes up.
Warm regards,
Olivia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
User | RANK |
---|---|
44 | |
42 | |
42 | |
28 | |
21 |
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...
By Arno Nov 27, 2023You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...
By Skye Nov 8, 2023The year-end shopping season is just around the corner. Is a flash sale on your radar? Are...
By Jasonh Nov 6, 2023