Is it a scam?

Is it a scam?

Landee
Visitor
3 0 2

I received this email this morning from:
info.shopifyrehabilitatin@gmail.com

Dear Merchant,
We’ve identified some issues with your Shopify store that need your immediate attention. These include:
● Theme Liquid Errors
● Configuration Failures
● Shipping Rate Calculation Errors
● App Conflicts or Malfunctioning
● 404 Errors on Product Pages or Links
To avoid disruptions to your store's functionality and potential revenue loss, we recommend addressing these issues within 5 days.
Our expert support team is here to assist you in resolving these errors quickly and efficiently. Don’t hesitate to contact our expert support team immediately:  (LINK) 
Should you have any questions or need further assistance, feel free to reach out. We’re here to ensure your store continues running smoothly.
Best regards,
The Shopify Support Team 
 
I had a chat to with the "support team" saying they detect multiple issues on my store and they ask $7 per hour for 20h service I believe is a scam and started checking around shopify website. Can someone confirm if they are real or a scam?

Reply 1 (1)

Sebastian-Sch
Shopify Partner
10 1 3

Hello Landee,

 

Shopify will never write to you with an email address ending with @gmail.com - this is a scam and just by clicking the link these people could have gained access to your system.

 

Best regards
Sebastian