In my checkout page, only the email field is currently required, but customers from some countries are also required to enter a telephone number. At the moment I have to email my customers to add their phone number, maybe someone knows how to solve this problem?
To make the telephone number field required for customers from specific countries during the checkout process, you'll need to modify your Shopify store's settings. Here's how you can accomplish this:
From your Shopify admin, go to Settings and select Checkout.
Scroll down to the "Form options" section.
Check the box next to "Phone number" to make the telephone number field visible on the checkout page for all customers.
Click on the "Manage" link next to "Phone number" to access the additional options.
In the "Countries where phone numbers are required" section, select the countries where you want to make the phone number field required. Hold down the Ctrl (Windows) or Command (Mac) key to select multiple countries.
Save the changes.
By following these steps, the telephone number field will be required for customers from the selected countries during the checkout process. Customers will not be able to complete the checkout without entering a valid phone number.
It's important to note that these settings will apply to all customers from the selected countries, regardless of their shipping address. Therefore, ensure that the countries you choose have specific regulations or requirements for phone numbers.
Please note that the availability of these options may vary depending on your Shopify plan. If you don't see the options mentioned above, consider upgrading to a plan that includes advanced checkout customization features or reach out to Shopify's support for further assistance.
If I managed to help you then, don't forget to Like it and Mark it as Solution!
Are you using an app that does that?
From what I can tell, the Form Options in the checkout settings do not exist.
These options I can see.
I know that checkout rules only appear because of a Shopify functions app. Is that something similar to the forms options section?
I do have a shopify plus account, is this something that you have to specifically request from shopify?
Make the shift from discounts to donations, and witness your business not only thrive fina...By Holly Dec 4, 2023
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...By Arno Nov 27, 2023