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Is Orders Export formatting broken?

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Is Orders Export formatting broken?

dogogo
Visitor
2 0 1

I heavily use the 'export orders' functionality, always download it as "CSV for Excel...". But a few days ago, the downloads come up in a weird format that is unusable. Attaching screenshots of the exports from before and after.

 

Any idea what's wrong or how to fix this?

 

BEFORE

Before.png

 

AFTER

After 2.PNG

Accepted Solution (1)

Jonathan-HA
Shopify Partner
336 26 107

This is an accepted solution.

Just did a test export on my end and the CSV file looks normal.

 

Maybe a setting in your spreadsheet software changed (such as the delimiter/separator option (make sure you're only using the comma delimiter and not multiple selected), encoding (you want to use UTF-8 encoding))?  Have you tried opening it with another spreadsheet software like Google Sheets?

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill

View solution in original post

Replies 2 (2)

Jonathan-HA
Shopify Partner
336 26 107

This is an accepted solution.

Just did a test export on my end and the CSV file looks normal.

 

Maybe a setting in your spreadsheet software changed (such as the delimiter/separator option (make sure you're only using the comma delimiter and not multiple selected), encoding (you want to use UTF-8 encoding))?  Have you tried opening it with another spreadsheet software like Google Sheets?

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill
dogogo
Visitor
2 0 1

Hi, thanks a lot for this. I tried opening with Google Sheets and it worked. Very bizarre, never happened to me before. Will post again once I figure out how to fix it in Excel.

But you've saved me hours of time, thank you, truly appreciate it!