Is a scam? Can't reach them for a refund, need advice!

1 0 0

Scam company and cannot get ahold of anyone, can’t even ask for money back? Posted shop name at bottom. Please help!

Reply 1 (1)

Shopify Staff
2915 285 501

Hey, @Grex6488.


Thank you for reaching out and bringing this to our attention.


If you believe that a store is fraudulent, then we've got some next steps to assist you with your order here: 'FAQ: Your Online Order'. From there, you'll find steps on how to report the store and process on how to recover your funds. 


If you have any other questions, then don't hesitate to let us know. 

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog