Is Shopify planning to integrate payments in Poland soon?

[ldvvg]

Hi,

we are now having an online store on Shopify for 2 years. Our business is registered and based in Poland. We are still waiting for the integration of Shopify Payments for Poland. We have registered many requests for implementation of Shopify Payments in this community forum by Polish business owners. Until now nothing happened. In order to sell globally and be in fair competition to other businesses internationally, it is necessary to be able to offer products in local currencies. International customers seeing foreign currencies immediately effects the sales as it is statistically proven that it creates a distrust in the customers shopping behaviour to see foreign currencies in an online shop.

We think in order to treat all customers fairly on an international market, Shopify is obliged to offer the same conditions in all countries it is offering its services to. Currently all countries that Shopify offers services in but does not offer Shopify Payments, are being exposed to a massive disadvantage to businesses in countries that Shopify payments works in. Now 2 Eastern European countries (Czech Republic, Romania) have been added, all other Eastern European countries are not able to use Shopify Payments and are clearly in disadvantage of doing international business. This is unfair competition.

We are very frustrated about this issue and will change the shop system to Wordpress if this does not change until our billing plan ends in March 2024.

Best regards

[MrMayArt]

Hi,

I totally agree with all written above. When launching my shop at Shopify I was sure that it is a big experienced platform which would be able to support all the required basic tools for international trade. But how much I was dissappointed when got to know that one of the biggest European countries isn't supported for such a basic ecommerce functionality as multi-currency checkout. My products are oriented globally lack of possibility to provide my customers with checkout in their local currency completely eliminates all the other advantages of Shopify platform.
The worst is that I am seeing requests to add the support for Poland at least since 2022 and we are now in the beginning of the 2024...

[ldvvg]

Hi, really appreciate that you speak up as well. I am very sure that there are plenty of Polish business owners that are feeling the same disadvantage.

The first request I could find is actually even from ‎03-19-2021 09:10 AM !

https://community.shopify.com/c/payments-shipping-and/multiple-currencies-on-checkout-in-poland/m-p/...

[MrMayArt]

Well, it is tragic then...
At least to know that this request in real pipeline and is work in progress would give some relief. But unfortunately I haven't seen a word about it from Shopify.
Lets hope that if we keep pushing someone will notice it.

[Polandshop100]

Hi, could you kindly explain any alternative method you have found for your sales outside Poland to customers with EUR or GBP? Thanks 

[MattZ]

You can integrate with most bank gateways, or add Stripe and sell in PLn, EUR whatever you prefer 

[ldvvg]

Hi Shopify Team,

is there any update on this?

[ldvvg]

Hi Shopify Team,

is there any update on this?

[KrystianH]

I have the same problem. Our customers come from all over the world and unfortunately they have to see our prices in the store in PLN.
SHOPIFY DO SOMETHING!

[Polandshop100]

Hi, could you kindly explain any alternative method you have found for your sales outside Poland to customers with EUR or GBP? Thanks 

[Polandshop100]

Hello, could you kindly explain any alternative method you have found for your sales outside Poland to customers with EUR or GBP? I understood need to use przelewy24 as third party to accept other currencies? Thanks 

[KrystianH]

Customers from outside Poland pay using a card at the Stripe gateway.
If these are companies, they write to the e-mail and then they make a transfer directly to the account.

[soufariro]

Hi we all prayed to add Shopify payment for Poland but you can use the stripe payment link and add it as a bottom to your website it works as a temporary solution

[AlicjaC]

So true, I think Shopify should enable at least two currencies through different provider until they will set Shopify payments in Poland. This is simply the best way (maybe right now the only way) to deliver valuable product to the market. They should get together with przelewy24 or payu and split the profits from commission income. Cause this situation right now is ridiculous. 

[AlicjaC]

You are making a good point actually, there is a law in EU saying that all products delivered to different countries in Europe have to be equal quality, this is a law that’s quite new, from two years ago. I have to check if it applies to programing products. 

[manticore776]

Shopify, any comment please? I am waiting for Shopify Payments for Poland for years now... 

[Ollie]

Hey @manticore776.

Thanks for reaching out. 

I will provide the feedback that has been shared on this thread to our developers. I can certainly understand the need to use Shopify Payments in your location while using the platform. We appreciate you taking the time to bring this to our attention.

With that being said, you can still use a third-party payment gateway to connect to your Shopify store and allow your customers to complete the checkout process. We have an article that displays the available payment gateways depending on your location here. 

Let us know what you think and if you have any questions.

[aaawesdffs]

This does not sort out the issue, because as per Shopify UI "Shopify Payments is required to manage base currency and enable local currencies."

[ldvvg]

Hi Ollie,

unfortunately this is not a solution to the issue. It is a pity that the Shopify staff is not taking it seriously that there are plenty of Polish shop owner with a subscription and monthly payment to Shopify that are being kept in the loop of this issue since now 3 years. And the staff isn’t even replying to me directly in this thread. This is a great pity regarding customer care.

3 years ago this issue appeared the first time in this community forum and it seems like Shopify really doesn’t care. I think you should seriously push for Shopify payments in Poland and bring this discussion to an end, it’s been too long

[1Chris]

Hi there,

is there any update on the topic? It's been another 8 months since Ollie's replay.

I've just finished setting up my store on Shopify, and noticed that because Shopify Payments are not available I will be paying almost 2x higher sales fee, higher fee to a payment provider, and I cannot effectively convert currencies - as due to Shopify policy, 3rd party converters are not allowed to convert currency at the checkout. 

I would not choose Shopify if I that was explained at the beginning. 

[ma-fa]

I'm in the same situation. I've completed my store and now need to choose the best payment provider for my business. It's frustrating that Shopify doesn't clearly state that Shopify Payments isn't available in certain countries when you're choosing their platform."

[Arek2]

Hi any news for it? its really serious issue 

[Luke76]

Hi Shopify Team,

is there any update on this?

[Arek2]

Im also wait for this solutions, do you have any new when it can happen?

[ma-fa]

Reply from Advisor:

"Currently there is not time frame available to implement Shopify payments in Poland, I am very sure that there are plenty of Polish business owners that are feeling the same disadvantage.

As this feature that is currently not available, I have forwarded this feedback to our developers for review as a possible future integration in the platform.Because our platform is constantly growing and improving, our team loves to receive feedback from our merchants on what features/changes they need to improve their workflow. There is no guarantee that a request will be granted, The more feature requests they get for a specific feature, the more likely it will be implemented."

[ALEX1505]

We also opt for shpify payments in Poland - tile 3 years there is nothing new on this topic. I dunno why Shopify treats such a big market in this manner

[AgataJP]

Hi Shopify Team!

I use your platform for nearly 10 yeas now and still waiting for Shopify Payments to be implemented in my country ( Poland) . It's very frustrating as its available in neighboring countries giving them greater benefits but not in ours... Please give us update on when is it going to be available.

[Gevini]

If you have a Stripe account, you can use Easy Pie Checkout for Shopify, a Stripe powered third-party checkout solution that works regardless of your Shopify store's location and supports multi-currency and multi-language.

Video Preview List: https://www.youtube.com/playlist?list=PLYcyegf4ttmGdfkCKK0QdRnMu9yUycbJb

With this solution, you can accept payments and subscriptions with many payment methods supported by your Stripe account.

 @AgataJP @ALEX1505 @ma-fa @Arek2  @Polandshop100 @KrystianH @soufariro @AlicjaC @manticore776 @ma-fa @1Chris @ALEX1505 

[Yawixa]

Easy-Pie for Shopify supports multi-currency. So, for example: while your default currency is PLN, it allows you to accept payments in EUR using fixed exchange rates for new markets (countries) that you add in the Shopify Markets settings.

[Cihopi]

Have you checked this solution, guys? @Elobenc @realityfade @Mateusz @IWANTP24SHOPIFI 

[Elobenc]

Dear Shopify Team,

Could you please provide an update regarding the potential introduction of Shopify Payments in the Polish market? Our team and many others have been awaiting clarification on the timeline, or at least confirmation of whether this feature is being considered.
Your insight would be greatly appreciated.

[realityfade]

bump. I'm sure there are hundreds of stores waiting for this to be implemented and I'm one of them. Shopify please add Poland to your Shopify payments system

[Mateusz]

Bump. We're waiting for the Shopify Payments in Poland as well.

[IWANTP24SHOPIFI]

I've been waiting a long time too, I'm going crazy guys, I'm sick of waiting and having an official solution, why are they making us wait?

[VeroBride]

There is no reason to have a shop on Shopify for sellers from Poland and to pay fees for limited service.

They have been ignoring everybody since 2020. Horrible service.

[Elobenc]

Do you have any recommendations for people running e-com business in Poland?

[Jokat]

https://community.shopify.com/c/shopify-discussions/is-shopify-planning-to-integrate-payments-in-pol...

Try this solution guys. You can sell in both PLN and EUR (and more), supports many payment methods such as P24, BLIK, iDEAL, Apple Pay. Only Stripe transaction fees are deducted from your payments, no additional commission.

@Elobenc @VeroBride