Is Shopify suitable for restaurants?

Is Shopify suitable for restaurants?

wiredigital
Shopify Partner
14 1 0

I'm currently pitching my services to restaurants and want to go beyond the typical booking and email marketing solutions. In addition to those, I’m looking to offer:

  • QR codes that allow customers to order directly from their table without needing a waiter
  • An option to notify a waiter when needed
  • A delivery system (as third-party services often take a big cut, which impacts small businesses)
  • A loyalty program to reward returning customers

That said, I'm wondering if Shopify is a good fit for this type of setup. While I don't have much experience with restaurant websites on Shopify, I'd love to hear from anyone who has worked on something similar or has insights into this.

 

My idea is to use QR codes with a unique table identifier in the URL, which sets a session storage variable. When someone orders, the table ID is added to the cart note so the restaurant can track which table placed the order. However, I'm unsure if this approach has any pitfalls.

 

Another challenge is handling the checkout process. Since you can't fully customize the checkout on Shopify Plus, how do you manage things like adding tips or auto-filling the restaurant’s address for the delivery option?

Finally, does anyone know of any apps that can notify waitstaff to come to a table using the QR code identifier?

https://www.wiredigital.dev
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