Is the Legacy Customer Accounts Shopify eventually be sunset

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Is the Legacy Customer Accounts Shopify eventually be sunset

aazani
Visitor
1 0 0

We are rebuilding our account pages, and from a perspective of future-proofing, should we focus our efforts on the new customer account pages even though they are more restrictive? Does anyone know if the legacy account page will eventually be sunsetting? 

Accepted Solution (1)

Brett_Helium
Shopify Partner
296 56 134

This is an accepted solution.

Hey @aazani!

 

Shopify has confirmed that the legacy customer accounts type will eventually be deprecated, but has not released any information about a timeline for this. This is mostly my personal opinion, but I would not expect legacy accounts to be fully removed for at least a couple of years, although it is possible it could happen sooner.

 

If you're not already aware of this, Shopify did just recently release support for customer account extensions (https://www.shopify.com/blog/introducing-customer-account-extensions), so apps can now help increase the customizability, however it is true the new customer accounts are still not as customizable as legacy accounts which can be fully customized through the theme.

Brett | Helium
- Customer Fields ✪✪✪✪✪ (360+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (290+ reviews)
- Strike Automatic Discounts NEW!

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Replies 2 (2)

Brett_Helium
Shopify Partner
296 56 134

This is an accepted solution.

Hey @aazani!

 

Shopify has confirmed that the legacy customer accounts type will eventually be deprecated, but has not released any information about a timeline for this. This is mostly my personal opinion, but I would not expect legacy accounts to be fully removed for at least a couple of years, although it is possible it could happen sooner.

 

If you're not already aware of this, Shopify did just recently release support for customer account extensions (https://www.shopify.com/blog/introducing-customer-account-extensions), so apps can now help increase the customizability, however it is true the new customer accounts are still not as customizable as legacy accounts which can be fully customized through the theme.

Brett | Helium
- Customer Fields ✪✪✪✪✪ (360+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (290+ reviews)
- Strike Automatic Discounts NEW!

memoryhole
Shopify Partner
4 0 0

Shopify has indeed indicated they are going to sunset "Legacy Customer Accounts" but I wanted to chime in on this thread on the off chance someone from Shopify sees it but this is a horrible plan and may be the reason I jump ship. My entire customer experience is built around the way customer accounts are currently set up, and while there are are benefits to the new "Customer Accounts" the lack of liquid customization is a deal breaker, and I know my customers are going to hate having to enter a six digit code every time they login because I know I  hate having to do that on so many platforms. Having a unique account for my site increases brand loyalty and the overall experience. This is going to be a disaster. Please leave this feature in place for those of us that have built our businesses around it!