Is there a customer friendly identification at Shopify POS?

[myobs]

Hi there,

Is there a customer friendly way to connect a customer to a POS-purchase? We currently have to ask each customer at the cash register to provide us their email address in order to link the purchase to their profile and earn points at our Loyalty program (GROWAVE).  It would be way easier and more fail-safe for everyone (clients and staff) if we would be able to scan a "loyalty card"/code at the POS to link a customer to a purchase (provided of course that it is a known customer).

Is there a way to do this with Shopify POS? Does anyone have experience with this?

[PageFly-Richard · Accepted solution]

Hi,

This is Richard at PageFly - Shopify Advanced Page Builder app.

Indeed, there's a friendly way to connect a customer to Shopify POS. By using Wallet Passes at the POS the whole process of data integration and customer identification becomes smooth and easy. 

Check out this article that explains it in more detail: https://www.jericommerce.com/blog/streamlining-customer-tag-and-loyalty-tier-recognition-at-shopifyp...

Hoping my solution helps you solve your problem.

Best regards,

Richard | PageFly

[PageFly-Richard · Accepted solution]

Hi,

This is Richard at PageFly - Shopify Advanced Page Builder app.

Indeed, there's a friendly way to connect a customer to Shopify POS. By using Wallet Passes at the POS the whole process of data integration and customer identification becomes smooth and easy. 

Check out this article that explains it in more detail: https://www.jericommerce.com/blog/streamlining-customer-tag-and-loyalty-tier-recognition-at-shopifyp...

Hoping my solution helps you solve your problem.

Best regards,

Richard | PageFly

[myobs]

Thank you!  This solution ticks all the boxes and is exactly what we have been looking for! I hope it will work with Growave as well.
In addition we might want to print the QRcode on a physical pass for people. But this functionality is great!

However I see the app is quite new and zero reviews.  But as it seems to be the best solution so we will give it a try.

Thanks a lot!

[PageFly-Richard · Accepted solution]

It is new on the Shopify App store, hence the lack of reviews. It works with growave via API integration. You can install jericommerce and growave app tiles at the POS and when identifying the user via QR it links the associated balance to the user. 

The QR could be printed, but the user and related digital pass and QR would have to be created anyway, and it would lose all the digital properties, as push notifications, campaigns and associated links.