Is there a way to look at a users history

Empirewaredrobe
Excursionist
17 0 8

I want to look up a user history on my store to make sure he working. 

Replies 6 (6)

Lucid_Polygon
Shopify Partner
349 63 90
  • What do you mean by History?
  • You can see his last logins from Settings > Users and Permissions > User

That is all Shopify allows.

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SeedGrow
Shopify Partner
13 0 3

Do you mean a collaborator?

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Maz
Shopify Staff
1149 127 175

Hi @Empirewaredrobe!

 

Great question!

 

When you say you would like to view a user's history on your store, do you mean a staff member's activity on your store? If so, then there are a couple of ways to achieve this:

 

 

Is there anything in particular that you're wanting more information on? If you're looking for a specific event or activity, our technical support team can look into logs on behalf of an account owner, but log retention only goes back to the past 14 days. Let me know!

Separate to your query, how is business going? Have you checked your analytics recently to see how your store is tracking?

Maz | Social Care @ Shopify 
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dagurimo
Visitor
1 0 0

Hi can you help me see the logs from a user of my store? 
Thank you

Maz
Shopify Staff
1149 127 175

Hey, @dagurimo!

 

Thanks for posting on this thread.

 

The only way to view the activity on the store are the ones I mentioned already above. Our team here on the Forums can help with general support questions, but we don't have access to your account and therefore can't offer account-specific technical support. 

 

If you need help locating a specific event or activity, then our technical assistance team can help locate the logs for you. Please make a support request here at this link and our live support team should be able to assist you further. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. 

 

 
I know you are probably busy, but I just wanted to also check, have you heard of Shopify Learn courses? Shopify Learn at this link offers free online courses to help your business. Once you are signed up, you can access a wealth of information to help you and your business to succeed.

 

 

Maz | Social Care @ Shopify 
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IncentivizerPro
Shopify Partner
11 0 0

Hi!

 

I made an app just for this reason: It's called Last Login: Login TrackerOnce the app is installed, it begins collecting login information. It stores historical logins (how many times they logged in by day) and the total times logged in.

 

If anyone installs the app and mentions this thread, let me know and I will upgrade you to the pro plan!

 

Best,

Miles