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Is this a scam email or a legit email from shopify?

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Is this a scam email or a legit email from shopify?

Jur3
Visitor
2 0 1
‎12-03-2024 01:33 AM

Hello,

I received a email from shopifytechnicalresolve@gmail.com.

Is this a legit email from shopify or a scam email?

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Accepted Solution (1)

Dan-From-Ryviu
Shopify Partner
10777 2130 2251
‎12-03-2024 02:30 AM

This is an accepted solution.

Hi @Jur3 

Shopify only sent emails via email with the shopify.com domain. 

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Replies 4 (4)

Dan-From-Ryviu
Shopify Partner
10777 2130 2251
‎12-03-2024 02:30 AM

This is an accepted solution.

Hi @Jur3 

Shopify only sent emails via email with the shopify.com domain. 

- Solved it? Hit Like and Accept solution! ❤️Buy Me Coffee❤️
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

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Moeed
Shopify Partner
6590 1784 2166
‎12-03-2024 02:34 AM

Hey @Jur3 

 

Shopify would never email you from a gmail.com domain so most probably it's a scam email which you should completely ignore and there's nothing to worry about in it as well.

 

Best Regards,

Moeed

- Need a Shopify Specialist? Chat on WhatsApp ✅

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In response to Moeed

Jur3
Visitor
2 0 1
‎12-03-2024 03:34 AM

Hi moeed,

okay thank you!

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Rukhsana
Shopify Partner
70 3 7
‎12-03-2024 03:32 AM

As you can see, the sender's email address is shopifytechnicalresolve@gmail.com, which is a Gmail account and not an official Shopify email address. Please keep in mind that any email from Shopify will end in @Shopify.com, not @gmail.com.  🙂

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Ping me at: alirukhsana786@gmail.com
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