Is This A Scam Email? "Trademark License Compliance"

[MNDFLMTLS]

I have recieved an email from "[email protected]" explaining we have 72hrs to provide proof of a trademark license. I am concerned that it came from a gmail address as I would assume it should come from @Shopify.com. I saw another post in the community with a similar email requesting money, but this one has not. There is a "reply yes for further steps" but I have not responded. I believe it is a scam but want to make sure Shopify does not actually require proof of a trademark license. 

[Dan-From-Ryviu]

Shopify never sends emails via @GMAIL

[Arif_Shopidevs]

All emails sent from Shopify will come from the @Shopify.com domain. However, many spammers send emails related to themes and other topics. So, be cautious about any emails or links you are asked to click on.

Thank you

[ECAccessoriez]

 

Hey, I just got the same email. It’s coming from @Gmail.com . So this is a scam? I was freaking out as soon as I saw it 

[Arif_Shopidevs]

Yes it is scam

[ArtBaeJ]

Yes, I got the same one!

[JasonH]

@MNDFLMTLS, @ECAccessoriez 

We have been alerted to fraudulent emails from @gmail.com addresses, falsely claiming to raise security or technical concerns about your Shopify store. Please disregard these emails, as Shopify will never use a Gmail, Yahoo, Hotmail, Outlook, MSN, or similar email address. Ensure you do not click on any links or provide any personal information.

To help us investigate, please follow these steps:

1. Obtain the Email's Headers:

   • Refer to MX Toolbox’s guide for Getting Email Headers.
   • Select your email service provider on the left-hand navigation.
   • Follow the steps to download a copy of the .eml file or copy the email's source code into a text file.

2. Forward the email and the header file to [email protected].

Thank you for helping keep our community safe. For any individual concerns or more details, please visit our help page on Protecting your account against phishing, vishing, and smishing.

[ArtBaeJ]

Yes! I knew it! I just got an email like this too, and it almost looked legit at first until looked at the appearance of the email and things started to look off and I also saw the @gmail address and if you compare the way it looks to all past Shopify emails it so obvious it’s a scam. Glad I came here to check!