Re: Is this a Scam?

Is this a Scam?

GenBrush
Visitor
1 0 0

Hi Shopify,

 

Today I received this email claiming to be Shopify. Claiming I was in breach of copy right laws and must contact your legal team, through telegram. Is this real?

Screenshot_20241020-083322_Outlook.jpg

Screenshot_20241020-083316_Outlook.jpg

Screenshot_20241020-083310_Outlook.jpg

Replies 3 (3)

TikitaTech
Shopify Partner
70 17 17

Hey @GenBrush,

 

I'd be cautious with this email, especially if it's not from an official Shopify domain (e.g., @shopify.com). It sounds like a phishing attempt, as Shopify wouldn't ask you to contact them via Telegram.

 

If you're concerned about any potential violations, it's best to reach out to Shopify Support through official channels, like the Help Center at help.shopify.com. If everything looks fine on your end, I'd recommend ignoring the email.

Daeda Wishlist - just a simple wishlist, no fluff
Co-founded Daeda Technologies Ltd to make tech simple

DreamTechCrew
Shopify Partner
6 1 0

This email is most likely a scam. Shopify does not use Telegram or unofficial communication channels to handle legal matters. Here’s what you can do:

Steps to Protect Yourself:

  1. Do Not Respond or click any links in the email.
  2. Check the Sender’s Email Address: Official Shopify emails come from @Shopify.com domains.
  3. Report the Email:
  4. Change Your Shopify Password if you clicked any links or shared information.

Always be cautious with suspicious emails, especially those requesting contact through platforms like Telegram.

GerWalk
Explorer
64 2 15

Definitely looks like a scam.
Whenever I get an email that's google.com, but forces some brand name (or in this case james.legalteam.shopify) I would just ignore it, or report it.
Up to you. But it's not official Shopify mail, that's for sure.