Re: Is this a scam?

myvinylcraft · ‎10-30-2024

I recieved an email today stating that my website theme license was expired and I had 48 hours to provide an updated or my website would be suspended. Then I was notified that in order to gain the new license I would have to use a third party "partner" to upload all of the backend information at a cost. I"m assuming this is a hoax?

The email associated for this was a gmail: shopifylicensinghug@gmail.com

JasonH · ‎10-30-2024

Hi @myvinylcraft

I can confirm that Shopify do not send communication via Gmail. For more information, please refer to this thread.

JasonH | Community Moderator @Shopify
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View solution in original post

JasonH · ‎10-30-2024

Hi @myvinylcraft

I can confirm that Shopify do not send communication via Gmail. For more information, please refer to this thread.

JasonH | Community Moderator @Shopify
• Was my reply helpful? Click Like to let me know!
• Was your question answered? Mark it as an Accepted Solution
• To learn more visit the Shopify Help Center or the Shopify Blog

myvinylcraft · ‎10-30-2024

Wonderful. I figured. Thank you

Re: Is this a scam?

Is this a scam?

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