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Re: Is this a scam?

Is this a scam?

Oneeightthree1
New Member
4 0 0

I keep receiving an email from - shopifyproblemsreport@gmail.com with the below information: Can you confirm if this is a scam or not.

 

Dear Merchant,
 
We're following up on our previous emails regarding the critical malware issue affecting your Shopify store.
 
*Critical Issue Summary*
 
- Compromises sensitive data
- Disrupts operations
- Jeopardizes customer trust and reputation
 
*Expert Guidance*
 
Our trusted Shopify Partner will:
 
1. Identify and erase malware sources
2. Ensure future protection
3. Verify essential security measures
 
*Immediate Action Required*
 
1. Reply "Assist" to initiate support
2. Our Shopify Partner will contact you within [timeframe]
3. Collaborate to resolve the issue promptly
 
*Shopify Support Team*
 
151 O'Connor Street, Ottawa, ON, K2P 2L8, Canada

 

 
Reply 1 (1)

Dan-From-Ryviu
Shopify Partner
10304 2044 2117

Yes, it is scammer. Shopify only emails you via the shopify.com email domain. 

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