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Re: Inventory Value Doubled

Is your inventory value mistakenly doubled on Shopify?

SergeySmith
Shopify Partner
11 0 2

Is anyone else having an issue with inventory value being doubled on Shopify? It looks like On Hand and Available inventory are added together for the value and ABC report. Stocky is showing correct value. Quantities are correct on the front end of the website and everything is working, is this just a mixup or something we did to screw things up?

 

shopifyinventory.jpg

Replies 3 (3)

boutemm
Visitor
1 0 0

We are having the same issue. Were you able to fix this?

Blair
Shopify Staff
2067 273 252

Hi @boutemm,

 

Thank you for reaching out to the Community. I'd be happy to provide some assistance with this request, to ensure it gets resolved.

 

If you haven't done so already, I'd encourage you to connect with us directly. This will allow our support team to take a closer look, as we wouldn't have access to any account details through the Community. They will be able to investigate this report further and determine how to resolve. 

 

Please let me know if you have any other questions.

Blair | Shopify 
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SergeySmith
Shopify Partner
11 0 2

The dollar value went back to normal but "Products by days of inventory remaining" still shows double the amount of products. I haven't done anything though.