Issue printing multiple packing slips at once

[VivazDance]

We are currently unable to print multiple packing slips at once. We have tried multiple computers and it's defiantly not working.

We can select the orders and click the three dots (more actions), then click print packing slips. After this nothing happens.

[Shay · Accepted solution]

Hi there! At this time I don't have multiple reports of this issue so I recommend connecting with our authenticated chat support to troubleshoot this. To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat window and type "contact support" to get started. 

[Amienorton]

Me too! I cannot figure out what is going on. I just noticed today it's doing this. I didn't try to print anything yesterday on my laptop and often use my phone app. My 3 dots don't even do anything. Just says more actions but I can't click on it

[Amienorton]

Apparently my issue was my browser needed to be zoomed out. 

[Blair]

Hi @VivazDance,

Thank you for connecting with us! 

As Shay has mentioned, I'd encourage you to connect with us directly. This will allow our support team to investigate further, as we wouldn't have access to account details through the Community. They will be able to take a closer look and ensure it gets resolved. 

Please let me know if you have any other questions.