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Hi everyone,
I’m planning to launch a Shopify store to sell digital products for behavior analysts—starting with an RBT Supervision Tracker designed for BCBAs and RBTs.
Before I dive in, I wanted to ask:
- What’s the best way to securely deliver digital files?
- How can I restrict access (e.g., limit downloads, set expiration)?
- Is there a way to prevent customers from sharing the download link?
I’ve looked into the built-in Shopify digital downloads app and tools like SendOwl, but I’m unsure which is best for protecting professional tools like this.
You can check out the product I plan to sell here: 👉 freerbtpracticeexam
I’d love to hear what has worked for others selling digital resources like templates, workbooks, or trackers.
Thanks in advance for your help!
[Jirbani]
Hi @Jirbani 👋 the forums are best for singular narrow scoped questions and or show your work before asking others to do your research work for you.
Your asking a series of questions for a whole process implementation with each question itself being complex.
So ultimately answers becomes vague, and the solution is money.
There is no "best" framing a question like that is a trap leaving out specific details that will trip you up.
Shopify digital downloads is a beginners app with basic features.
Anything other than that your gonna have to burn the time doing the per-feature research to build it if your doing it alone.
If you've only looked at two apps you haven't burnt enough time on this.
Contact paull.newton+shopifyforum@gmail.com for the solutions you need
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Hi @Jirbani
My name is Léo and I built the highest-rated digital downloads app on the Shopify App Store (900+ reviews and counting!). A few years ago, I was selling digital products myself (ebooks and templates mostly) and couldn’t find an app that was secure and simple to use, so I made one 😊
You asked some great questions, so here’s a breakdown based on what we offer (and what you’ll probably want as a behavior analyst selling premium tools):
Best way to deliver digital files securely:
Each customer gets a unique, time-limited download link tied specifically to their order. Files are hosted securely and not directly accessible through Shopify.
Restrict access (downloads/expiration):
You can set a limit on number of downloads (3 downloads max for instance), or an expiration time (e.g., link valid for 7 days). You can also resend links manually if needed.
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As for tools, Shopify’s default app is pretty basic (great if you're just starting), and SendOwl is another excellent and robust option (especially for advanced workflows), though it can get a bit pricey depending on your volume.
If you’re curious, here’s our app:
👉 Big Digital Downloads
We’ve got a generous free plan (500MB), a $12.49/month plan with up to 10GB storage, 24/7 support, and extra benefits for first-time digital sellers.
Would love to help you get set up, feel free to reach out!