ISSUE: Theme not responding to the code changes

falconer
Shopify Partner
1 0 0

Made some changes to the theme of the site. The theme has stopped updating and the changes are lost after refresh. The changes made to the application are lost and it is creating an issue while making further changes to it.

Replies 2 (2)

SealSubs-Roan
Explorer
359 19 25

Hi @falconer !

 

There might some theme code issue or the code is not supported by your theme. I highly suggest that you reach out to your theme developer so they can further investigate the codings of your theme and see any potential error that might cause this.

Roan
Please let me know if it works by marking it as a solution!
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Dirk
Shopify Staff
2342 253 518

Hey, @falconer 

I'm not formally trained in code to provide you with an exact solution to troubleshoot third-party code. However, I'm confident one of our Shopify experts would be able to accomplish this at a reasonable price.
 
Just wanted to share this as an option in case you are unable to find a coding solution in your thread.

 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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