Issue with browser tab: It shows (1) in front of all pages.

New Member
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I have checked SETTINGS -> GENERAL -> STORE NAME and the name does not have a (1) in front of it.  It shows (1) in all desktop and mobile browsers and cannot for the life of me figure out what is causing it.

Any help on a fix would be very much appreciated.

Many thanks in advance.

Replies 2 (2)
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I have the same issue.  Another post - - indicated it's because the Chat feature is enabled, and I checked that and found when you click the Chat with us! button and open a chat pop up window the (1) disappears.  The (1) shouldn't be there in the first place.  Shopify?

New Member
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I tried your method and find out a possible reason: it may just be the number of unread messages from the chat conversation.