Issue with browser tab: It shows (1) in front of all pages.

CDA
New Member
1 0 0

Untitled-2.jpg

I have checked SETTINGS -> GENERAL -> STORE NAME and the name does not have a (1) in front of it.  It shows (1) in all desktop and mobile browsers and cannot for the life of me figure out what is causing it.

Any help on a fix would be very much appreciated.

Many thanks in advance.

Replies 2 (2)
Padlorr
Tourist
4 0 1

I have the same issue.  Another post - https://community.shopify.com/c/shopify-discussions/change-name-in-title-bar-tab-tops/td-p/348117 - indicated it's because the Chat feature is enabled, and I checked that and found when you click the Chat with us! button and open a chat pop up window the (1) disappears.  The (1) shouldn't be there in the first place.  Shopify?

dragonscent
New Member
1 0 0

I tried your method and find out a possible reason: it may just be the number of unread messages from the chat conversation.