We've set up our Facebook commerce account via the Shopify app. We've tried to deactivate our Facebook commerce account from within Shopify and we are unable to do so.
I've followed the instructions published by Facebook (https://www.facebook.com/business/help/332237491329226) and spoken with their support team as well. Neither attempt was successful.
They referred me to your help forum for a solution since the commerce account was created by Shopify.
How do I deactivate our commerce account?