Solved

item Pricing show up different on my website?

shel-012861
New Member
6 0 0

Hello, I hope someone can help me with this one.

My product prices on my website store are showing up much higher then what i set in my shopify admin. I have looked at everything i can think of to find out where this pricing is coming from but im stumped, does anyone know how that's happening? or why that's happening and how to fix this?

 

as an example: i just added a t-shirt for 10.00 went to my site and it displaying as 18.66

this has to be coming from shopify because i picked me as vendor...still happens.

 

Appreciate any info you my have,

Thanks

shel-012861

Accepted Solution (1)

Rakesh_Dobariya
Shopify Partner
28 2 10

This is an accepted solution.

@shel-012861  can you please share your Shopify website?

Integration Agents

View solution in original post

Replies 11 (11)

Rakesh_Dobariya
Shopify Partner
28 2 10

This is an accepted solution.

@shel-012861  can you please share your Shopify website?

Integration Agents
shel-012861
New Member
6 0 0

i think i need your email??

shel-012861
New Member
6 0 0

What do i need to do? to get your help?

Rakesh_Dobariya
Shopify Partner
28 2 10

Add me as user r_dobariya50@yahoo.com

 

I will review to see what is causing issue.

 

I just need to check currency settings. Your store currency and presentation currency might be different 

Integration Agents
shel-012861
New Member
6 0 0

ok i added you

Rakesh_Dobariya
Shopify Partner
28 2 10

Any specific product I am looking at ?

Integration Agents
shel-012861
New Member
6 0 0

all product

 

Rakesh_Dobariya
Shopify Partner
28 2 10

Seems JavaScript is causing issue and converting wrong value. 

What is easiest way to chat ?

 

Skype , WhatsApp, Email, Slack ..

 

Question: what is your default currently of store CAD or USD

Integration Agents
Rakesh_Dobariya
Shopify Partner
28 2 10

Hi, 

 

I checked this product further https://www.poshplus.ca/products/comeondear-3pcs-underwear-set-eyelashes-lace-stitching-sexy-lingeri...

 

There is no issue in pricing. and currency conversation. This is happening to you because you might be already logged into Shopify Admin. And that is loading CAD site by default which should be USD site as your store currency default is USD. 

See attached images

image (2).png

Integration Agents
rbafaro6172
Visitor
1 0 1

Item Pricing Show Up Different On My Website?

The prices in my Shopify admin are not displaying properly in my Shopify store. For example, I priced a pet product at $14.99USD in my Shopify admin. The default currency in my store is USD. When I look at the Shopify store/website, the price is showing up as $21.00 USD. It looks like it converted my default USD of $14.99 to Canadian currency and at the current exchange rate, it comes out to $21.00, but it displaying that it is $21.00 USD, which is not what I set the price at in my Shopify admin. It would be great if someone could help me find a solution for this. I read another thread where you said that there is a difference between store currency and presentation currency. I don't understand what that means. You also said that you think the problem is that when I go to my Shopify store/website, the reason I am seeing a different price is due to the fact that I am already logged into the Shopify admin when I am looking at my Shopify store/website. You say that when that happens simultaneously, it thinks that my store is in Canada, so it converts the price to Canadian dollars, but displays as US dollars with the word USD next to the price. Thank you.