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Just signed up and the My Admin page is 100% blank

Just signed up and the My Admin page is 100% blank

jescobar350
Visitor
1 0 1

I'm trying Shopify for the first time and trying to get my shop built. As soon as I log in and when it sends me to the My Admin page, it flickers once and goes to an all white screen. The AI assistant is driving me absolutely INSANE with the same unhelpful replies. I would upload a screen shot but the entire page is white so nothing to see really.

 

Yes, I reset the cache, tried different browsers, different computers, different phones, updated my browsers and the only thing that works if I log out and go to profile tab and support messages.

 

Any help with this? At this point I dont even want to start my brand up with Shopify if finding a human to talk to is this difficult.

Replies 2 (2)

dev_solutions
Shopify Partner
17 3 4

Hello @jescobar350 

I have noticed some customer facing this issue i think it's Shopify server issue you can wait 1-2 hours then check it may be works again.

If you require further help to optimize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!

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ninasee
Visitor
1 0 0

i am having the same problem. registered and its blank...however it picks me up here...not a good start...killing my momentum. Did yours get resolved?